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S24 Display Quality & AOD Missing Options

(Topic created: 01-24-2024 03:01 PM)
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Locoblade
Asteroid
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Galaxy S24

Hi All

I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.

Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.

Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings.  I use AOD to display as a bedside clock,  with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! šŸ™‚

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3,257 Replies
Spiyk
Constellation
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Galaxy S24

Mine looks like this. Almost like a grainy background applied to anything grey. Also washed out colours on anything other than HDR Video

ReinTheMan
Constellation
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Galaxy S24

I unfortunately also experience a grainy display.. The s23U of my girlfriend does not have this. I hope Samsung quickly acknowledges this as a defect and provides warranty support. 

Aeroseb
Asteroid
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Galaxy S24

Please can everyone with display issue check on this link :https://imeicheck.com/imei-check

To look at the product date and place.

So we can see if Korean product or Vietnam product have the same problem.

Thanks a lot in advance.

johnoscar89
Constellation
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Galaxy S24

hi, my s24ultra product in korea has the same problem (grainy only at low brightness and only with dark gray images, e.g. settings menu with night mode -- the grainy is not very noticeable to the eye but you can see it very well by looking at it with the s22ultra camera and you can really see it in "dots"or in any case you notice "something different" when comparing it with my s22 ultra or s20plus)

 

I tried to see with my s22 ultra and it doesn't have this problem , whit s24 ultra I tried to use the 4k video tests on youtube and you don't notice the defect in these ... 

 

I hope it is a problem that can be solved by software update and can be traced back to the management of vivid mode..

 

Farbod_Papoli
Constellation
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Galaxy S24

I exactly have this problem with my Samsung Galaxy S24 Plus screen (Grainy/Sandy/Dusty screen issue) what shall I do?

Aeroseb
Asteroid
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Galaxy S24

Have checked rhe product date and place ?

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skysonic
Constellation
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Galaxy S24

It's almost March, and I'm surprised, Samsung hasn't said anything about the grain issue that many users are experiencing. At least the bare minimum they could do is acknowledge the "concern" but even that's difficult for multi-billion dollar company 

Assassin91
Constellation
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Galaxy S24

Stop deleting posts and address the faulty display issue, Samsung

useryZfU2XnkUf
Constellation
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Galaxy S24

The fact that this has still not been addressed is ridiculous!!! We are being scammed paying $1300 for a clearly defective product!!

Toni-o
Constellation
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Galaxy S24

I am concerned about the graininess of my display, as I am unable to return the phone.

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