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S24 Display Quality & AOD Missing Options

(Topic created: 01-24-2024 03:01 PM)
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Locoblade
Asteroid
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Galaxy S24

Hi All

I've just got my S24+ today to upgrade my trusty but ageing S10+ having not strayed from Samsung for almost 10 years. Naturally I was hoping it would be an upgrade in all departments but although on the whole it is, there's several annoying and unexpected downgrades that are making me seriously question whether it's actually worth spending quite a bit of money to change.

Firstly, the screen although pin sharp is really washed out. Even in vivid mode the colours are dull and the blacks are significantly more grey than the S10 screen, and even look washed out when put alongside my wife's budget spec A52! I've played around with brightness and colour tone etc but I can't dial it out, and my cousin who's got an S24 Ultra said exactly the same when comparing it against the S22 it's replacing.

Then there's some bizarre features missing from OneUI 6.1, the ones I've noticed so far are specifically in the Always On Display settings.  I use AOD to display as a bedside clock,  with my S10 and also in OneUI 6.0 / Android 14 on the A52 you can rotate the AOD to landscape orientation and control the brightness, you could even do the latter from the AOD lock screen by tapping twice on the clock to access the brightness slider. In OneUI 6.1 unless I'm missing something it seems all that functionality is missing, the brightness of the AOD is linked to the main screen brightness setting which is far too bright for overnight use, and you can't set it to landscape mode which I'd prefer when on it's horizontal night stand next to the bed. Why this functionality would be omitted I have no idea, but it's really annoying! Please someone enlighten me to some hidden menu somewhere that fixes all these issues?! šŸ™‚

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3,257 Replies
YgorCortes
Cosmic Ray
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Galaxy S24

No solutions and no official statement by Samsung unfortunately šŸ˜•

userKwzSPQZ93s
Asteroid
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Galaxy S24
Both mine and my dad's have this issue. I compared to several other OLED screens, including mostly other prior generation devices. None have this issue except the S24Us. This is a NEW problem with the S24 series.
YgorCortes
Cosmic Ray
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Galaxy S24

Mine has grain AND diagonal lines, while my fiancĆ©'s has grain. This is unacceptable on a phone that costs $1300, and what's even more unacceptable is how Samsung is (not) handling this. 

humour
Cosmic Ray
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Galaxy S24
None of previous Ultra generations had this problem. Please address this or you will be losing thousands of customers. Example from howtopronounce.com, I mean it's clear as night that this display panel is excessively grainyIMG_5956_1000000226_1707356311.jpg
YgorCortes
Cosmic Ray
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Galaxy S24

In addition to other Ultra phones not having this problem, the Pixel 8 Pro which uses the same panel as the S24 Ultra (the M13 panel) does not suffer from this either.

humour
Cosmic Ray
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Galaxy S24
Another recent thread is below. Like, comment, view. This is WAY MORE SERIOUS issue than washed out colors (which is not really the issue), but Samsung decided to be quiet. https://us.community.samsung.com/t5/Galaxy-S24/Grainy-Sandy-Dusty-screen-issue-on-the-Galaxy-S24-Ult...
user0J4dxU1XPI
Asteroid
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Galaxy S24

Not addressing the subject and sweeping it under the rug is SCANDALOUS. we need answers! 

YgorCortes
Cosmic Ray
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Galaxy S24

So true! The lack of any comment by Samsung is baffling

yuiii
Constellation
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Galaxy S24
Same problem
YgorCortes
Cosmic Ray
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Galaxy S24

Considering a lot of people exchanged their units multiple times just to find others with the exact same issue makes me believe all units have it honestly.