S24 Ultra Camera Quality Feedback

[efrain192]

As many of us are experiencing these camera issues where the post processing ruins images taken by making them grainy or too saturated. I found temporarily that using the camera in safe mode and airplane mode gave me way better results when using the camera . Hopefully they fix this soon

UPDATE

Turns out my camera issue is a hardware issue. I spoke to representative and there are no updates coming for the camera, only for the screen issues. I will return mine an get a new device. Seems I got a early model that was part of a bad batch. 

Update: got my replacement device today NIGHT AND DAY DIFFERENCE. now this is what the s24 ultra is supposed to be. WOW I can't believe the difference. The screen for sure is way brighter and more colorful and the camera is amazing and no issues with post processing ruining images. If anything it just makes them way better. I can't believe what a difference there is between the devices 

[efrain192]

Update: got my replacement device today NIGHT AND DAY DIFFERENCE. now this is what the s24 ultra is supposed to be. WOW I can't believe the difference. The screen for sure is way brighter and more colorful and the camera is amazing and no issues with post processing ruining images. If anything it just makes them way better. I can't believe what a difference there is between the devices

[Cerberus64]

So its hardware or software? 

[efrain192]

Probably a combination of both

[Cerberus64]

Can you share your build number? So we can compare what we need?

[Cerberus64]

I mean an update hasn't rolled out yet, so how can it be software? Thanks for the update, btw. 

[userCE5SuAu6c0]

What was the process you went through for this?

[user1J6Iwv2r7r]

How do I get it replaced?

[efrain192]

The vivid mode on my s24u is better than My s23+

[Makistinson]

Hi Efrain, 

How did you started talking with Samsung representative? Im having same issue hence assuming Im part of the same bad batch. 

[efrain192]

I called Samsung customer support , and then I chatted with an agent on Samsung support website and they were able to live view my device and see the issues I was having