Original topic:

S24 Ultra Camera Quality Feedback

(Topic created: 02-02-2024 04:54 PM)
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efrain192
Cosmic Ray
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Galaxy S24
As many of us are experiencing these camera issues where the post processing ruins images taken by making them grainy or too saturated. I found temporarily that using the camera in safe mode and airplane mode gave me way better results when using the camera . Hopefully they fix this soon
 
 
 
UPDATE
Turns out my camera issue is a hardware issue. I spoke to representative and there are no updates coming for the camera, only for the screen issues. I will return mine an get a new device. Seems I got a early model that was part of a bad batch. 
 
Update: got my replacement device today NIGHT AND DAY DIFFERENCE. now this is what the s24 ultra is supposed to be. WOW I can't believe the difference. The screen for sure is way brighter and more colorful and the camera is amazing and no issues with post processing ruining images. If anything it just makes them way better. I can't believe what a difference there is between the devices 
529 Replies
user4J3lVPqY0Q
Asteroid
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Galaxy S24
My s22 was just fine out of the box. This is a widely reported issue
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy S24
Have you tried disabling the Intelligent optimization option (minimum) in your Camera settings?
Cerberus64
Cosmic Ray
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Galaxy S24

Thanks to everyone offering the basic advice to disable settings. It's very valuable to do this as a first step. However, the OP's issue is widespread and not solvable at this time. We are all waiting of word from Samsung on when/if it can fix this and other issues plaguing the new phone. Sadly, return windows have already closed for some of us. We pray there is a software fix in the works. 

ArtDesk
Supernova
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Galaxy S24
Started to upgrade but changed my mind. Been waiting for the real reviews. Honeymoon is over.
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dani514
Halo
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Galaxy S24
same here, I also noticed that the night mode and night shots are very random, sometimes the pictures are good then all of a sudden it poops the bed. Hopefully they address night photos as well in a update
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Galaxy S24
Photos look pretty **bleep** good through my eyes!
20240207_135555_1000000252_1707335757.jpg20240211_091502_1000000440_1707664503.jpg20240213_183911_1000000541_1707871153.jpg20240211_143650_1000000450_1707683812.jpg
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Quenaelin
Asteroid
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Galaxy S24

I upgraded from Note9 to S24 Ultra and I have this same problem. White balance or color reproduction problem usually happens only under indoor lighting with warm LED or flueresent lights, I haven't seen this in sun light yet.  Sometimes skin tone is too yellow. Please report these problems to Samsung, I reported but all they said is reset your camera had, that didn't help. If more people report about this problem, they might do something to fix it.

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Galaxy S24
Just a dry micro fiber clothe I don't use any chemicals just water (damp cloth).
cjsaint09
Constellation
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Galaxy S24
Same for me. I took a video of some seafood we made and everything is very bluish instead of the pink and red colors they should be. If I take a video with Snapchat though, it's correct.
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userov3jeLekBh
Constellation
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Galaxy S24
I had a perfect photo of my dog, and it automatically changed it to her blinking and all blurry. It was so much better before 😭
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