S24 Ultra Not Charging

[RoryBreaker]

Just got my device yesterday. While transferring data from my S23 Ultrai via cable I was trying to charge the S24 wirelessly and it would not charge. 

I made sure all charging settings were on and I tried multiple other devices which would charge properly. I also changed the cable and got the same result. Not till the phone ran out of battery during the transfer and restarted did the wireless charging work. 

Day 2 and having a similar problem but charging via cable. Only upon restarting again did the device start charging. 

I expect a LOT more when I spend $1500 on a device. 

[LongHiker]

@RoryBreaker Every once in a while a defective device does happen. Since you just received it, I would suggest that you return the device and get a replacement. 

[RoryBreaker]

Apparently I'm not the only one with this issue

[emma14]

My boyfriend just got his a couple days ago and same thing. He bought a new Samsung cube and tried the new cord he got with the phone, nothing. If he uses a normal USB port to type C, it charges.

[communityuser4r0eidm]

I know how to fix it just restart your phone and it will work it happened to me I just restarted the s24 ultra and I plugged it in and it started charging

[cellieham]

Same issue. They suggested I return and re order the phone

[RoryBreaker]

With so many people having this problem, that's unacceptable

[cellieham]

Agree, I wish they would acknowledge it as a known issue. I need to return my s24 by the 11th and replacement isn't going to arrive till 23rd

[RoryBreaker]

Before getting ready to return, I will try power cycling a few times and see if that may help the situation

[AlDolan]

I'm getting ready to travel and I really wanted this for pictures. This sucks