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ā01-27-2024 06:40 AM (Last edited ā04-29-2024 09:58 AM by SamsungJoJo ) in
Galaxy S24Is anyone else being told their S24 ultra is not compatible with their carrier network? We received our new phones yesterday and tried to activate them with our current carrier (Xfinity) and they are telling us our unlocked phones are showing up as not compatible.
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ā01-27-2024 06:55 AM in
Galaxy S24@userjF0D91YDFJ Usually this means that the carrier hasn't added the IMEI to their database as a valid phone. If it was a major carrier I would say that the delay may be due to the them planning on updating their databases on the phone's official release date (Jan 31). With Xfinity it may mean that they have not planned on supporting the S24. This is something that you will need to work out with Xfinity's support team.
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ā01-27-2024 08:30 AM in
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ā01-27-2024 02:27 PM in
Galaxy S24Spectrum said the same thingā¦ but did say they can activate on Jan 31-Feb 1st when the 24 series is officially released. Samsung knew the sims for the pre orders. They should have released those sims for activation. After all, isnāt that why people pre order?
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ā01-28-2024 02:10 PM in
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ā02-08-2024 03:14 PM in
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ā01-27-2024 08:33 AM in
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ā01-27-2024 07:38 AM in
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ā01-27-2024 08:01 AM in
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ā02-08-2024 03:15 PM in
Galaxy S24