Original topic:

S24 ultra software update

(Topic created: 4 hours ago)
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madness497
Galaxy
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Galaxy S24
Hey guys,I just got what I believe is an international unlocked s24 ultra and I'm unable to get any software updates. Is there a way around this?
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9 Replies
kevinggg
Asteroid
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Galaxy S24
which software version are you in right nowļ¼Ÿ
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madness497
Galaxy
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Galaxy S24
It's stuck on the January security patch
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@madness497 Unfortunately you have landed in the user to user discussion area for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/ 

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madness497
Galaxy
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Galaxy S24
I'm aware of this @LongHiker I'm in the us
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24
I don't think any US carrier will upload firmware for international devices to their update servers.
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usermzeJaY3BsM
Neutron Star
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Galaxy S24

Who is your carrier?  have you asked them?

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Robin621k
Honored Contributor
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Galaxy S24
I suggest you return it!
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axelw221
Asteroid
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Galaxy S24
Onother person if you root you phone is the same ting to unlock you canot update
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KiwiBird97
Red Giant
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Galaxy S24
Software updates may not work correctly on out-of-market devices, you know. For example, a Canadian S24 Ultra does not receive US market software updates, even though the language support is similar. See this screenshot for more info.Screenshot_20241114_175350_Drive_1000059110_1731635631.png
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