JUMP TO SOLUTION Solved

Original topic:

Selfie Camera Blurry

(Topic created: 02-19-2024 06:13 PM)
1013 Views
ItsPrabhu
Astronaut
Options
Galaxy S24
Selfie camera output is slightly blurry. S20+ was great. Not sure what needs to be done now.

6 Replies
JBTechfanatic
Black Hole
Options
Galaxy S24
Make sure you don't have a case or screen protector that covers the front-facing camera. Next, take some glass cleaner and clean the lens area. Then, of course, you want to set the settings to your preferences. Don't forget to utilize the camera assistant settings.
0 Likes
Reply
ItsPrabhu
Astronaut
Options
Galaxy S24
Yeah, I don't have any protection over the front punch-hole camera.
0 Likes
Reply
ItsPrabhu
Astronaut
Options
Galaxy S24
Tried all the options. Still same..
0 Likes
Reply
JBTechfanatic
Black Hole
Options
Galaxy S24
Share a screenshot of your camera settings. Maybe I can figure out what's going on.
0 Likes
Reply
ItsPrabhu
Astronaut
Options
Galaxy S24
Screenshot1708395185718.jpg1708395198988.jpg
0 Likes
Reply
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hi there, thanks for reaching out. We can definitely understand how frustrating this may be to have your selfie camera blurry. These articles contain several troubleshooting steps you can try, including testing the camera in Safe Mode

For blurry and dark photos: https://www.samsung.com/us/support/troubleshooting/TSG01001424/

Camera not focusing: https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Safe Mode (to see if third-party applications are responsible): https://www.samsung.com/us/support/answer/ANS00062983/

If these steps do not work, you can also try a factory reset: https://www.samsung.com/us/support/answer/ANS00062029/

And don't forget to check to make sure there is no film over the camera. This sometimes gets missed. If this does not help, we recommend letting a service technician have a look. 

For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

0 Likes
Reply