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Galaxy S24- Mark as New
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Thursday (Last edited Thursday ) in
Galaxy S24@jabuck55 If the USB C port isn't working at all. You can try a factory reset. If it is a hardware failure, one possible reason is using a poorly built or damaged cable. I would recommend that you contact Samsung Care+ if you have it, or Samsung Support otherwise to get the device evaluated.
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Galaxy S24You can use the diagnostics feature to help determine if it's the USB port itself or something else. Settings/device care/diagnostics.
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Thursday in
Galaxy S24![](/skins/images/854E6617DAD1C3DD3CC0F2D9D0968BE4/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/854E6617DAD1C3DD3CC0F2D9D0968BE4/responsive_peak/images/icon_anonymous_message.png)