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Original topic:

VOLUME BUTTON SINKING IN?

(Topic created: 03-05-2024 02:22 PM)
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jennfigueroa44
Cosmic Ray
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Galaxy S24
Can someone please clarify?
Whoever has a s24 Ultra do the volume buttons have a clicking sound like the power button does?
I can't seem to remember if they do cuz I just noticed my volume buttons feel like their sinking in

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hello all, thank you for reaching out. I can certainly understand the concern for your volume and/or power button(s) feeling "mushy" or like they are sinking in. As @VerbumVeritum suggested, checking for dirt and debris is an absolute must. You can also check your case, to make sure it is aligned properly with the buttons (if applicable), and unobstructed in doing so. If the buttons look clean, and the case is not at fault, it would be best to get the phone evaluated at an authorized service center.


For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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3 Replies
jennfigueroa44
Cosmic Ray
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Galaxy S24
Thank you for clarifying I knew they did but wasn't too sure because they still work but they longer have the clicking sound and it feels like there sinked in
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Legobanker
Cosmic Ray
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Galaxy S24
My volume buttons have a strong clicking aound, and the power more muffled. I have an Otter Box Denfender Pro case. It doesn't feel like they are sinking
S24 Ultra / 512 Titanium Gray
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Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hello all, thank you for reaching out. I can certainly understand the concern for your volume and/or power button(s) feeling "mushy" or like they are sinking in. As @VerbumVeritum suggested, checking for dirt and debris is an absolute must. You can also check your case, to make sure it is aligned properly with the buttons (if applicable), and unobstructed in doing so. If the buttons look clean, and the case is not at fault, it would be best to get the phone evaluated at an authorized service center.


For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html