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Original topic:

When buying an unlocked phone on Samsung.com will you still get the software and

(Topic created: 02-14-2024 04:01 PM)
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KingBenjamin
Asteroid
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Galaxy S24
When buying an unlocked phone on Samsung.com will you still get the software and security updates? If so will I still get the 7 years of updates for my new Samsung s24 ultra I will be getting. And do you have to use the E_sim or can I use my phones Sim card? Or should I just get a Verizon carrier phone ? 

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24
Yes you will still get the 7 year updates and you can simply swap your sim into the new phone with no problems I'm with Verizon and just did it yesterday


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12 Replies
BrüZZi
Red Giant
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Galaxy S24

Yes, you're buying from Samsung, so I'll get the updates for sure.

As for eSIM / SIM cards, either way should work fine but I'm not familiar with Verizon. Don't know which one is the better way.

NoteSeriesLover
Asteroid
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Galaxy S24
Yes for updates. I went with Visible Mobile and got esim. It's much cheaper than Verizon buy owned by Verizon.
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Galaxy S24
You will get updates as soon as Sammy releases them. Sooner than vzw dishes them out for sure!
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Robin621k
Honored Contributor
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Galaxy S24
Actually, your updates come from your carrier, not Samsung, even unlocked devices.

I have found that on these boards, fewer people have problems with Verizon than any other
carrier with buggy updates.
Most of the problems with calling, data, Wifi is something a carrier has done to the phone.
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Galaxy S24
No, Samsung creates and releases the software and releases it to each carrier to be distributed. The unlocked decices get the updates first. Carriers come afterwards because the carriers have custom versions. Why tf would Verizon and att be responsible for releasing Samsung's software? They're not.
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Galaxy S24
The unlocked devices have their own update server not related to the carrier. Your statement is still wrong.
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24
The carriers still push all updates to unlocked and to the carrier versions Samsung gives the updates to the carriers and they push them out


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hatterjjjjjjj
Cosmic Ray
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Galaxy S24
If spectrum is n yr area get them, they r part of Verizon at half price.
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KingBenjamin
Asteroid
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Galaxy S24
What about comcast mobile
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