Original topic:

Wrong Emoji applied when trying to select one

(Topic created: 08-06-2024 08:14 AM)
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dortyboy
Sun
Options
Galaxy S24

My emojis on samsung keyboard are all wrong. When ever I press an emoji the wrong emoji pops up. Is anyone else experiencing this ??

 
3 Replies
dortyboy
Sun
Options
Galaxy S24
Mine is all wonky. Like I would press the laugh emoji, and a flag pops up
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Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hello, thanks for reaching out! I can see how annoying it is to use the incorrect emojis when typing! The first thing to try is resetting the keyboard. 
From your Settings menu, go to General management.
Select Samsung Keyboard settings.
Select Reset to default settings > Reset keyboard settings.

If that doesn't help, try the emojis in Safe mode, to see if a third-party application may be interfering: https://www.samsung.com/us/support/answer/ANS00062983/
If it works in Safe mode, then uninstall applications until emojis work as intended. 

Lastly, if the troubleshooting does not help, send an error report via Samsung Members app: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

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pre4speed
Constellation
Options
Galaxy S24
I'm having the same issue, with stock keyboard and 3rd party! Only since the August 2024 update. Since it's with more than one keyboard, I'm sure it's the update, not the data. My recipients are seeing the correct emoji, but on my side, theirs and mine are wrong.
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