I've got the problem with Microsoft Solitaire and Microsoft Mahjong. I also play Microsoft Wordament and Microsoft Sudoku, and those 2 work fine. Solitaire and Mahjong just give me a black screen when I try to open them. I've been playing them for years and have gone thru many phones, and this has never happened. I think it's ONE UI 7.0. Android 15 had been out since October, UI 7.0 just came out January 22. By holding my old phone and new phone next to each other and opening Mahjong on both, I discovered that even though the screen is black on the S25 by looking at the old phone and estimating where the tiles are, I can make the moves on the S25 that shows the black screen! I can tell the moves are being completed by the sounds that are coming from the S25. So the game is running it's just that the screen is black. So it seems to be a display issue.
I had the same experience. Sooo frustrating to get a flash of the gameboard before it turns black! This situation has also made me realize how addicted I am to my morning ritual of games.
Same withe the Microsoft Majong app. The game is there, but the screen blacks out. I have tried changin resolutions on thephone, and I got the log in screent oa ppear, but once loged in, the game just goes to a black screen.
I've been dealing with Microsoft regarding the trouble with Mahjong and Solitaire since last week. They just got back to me again and this is what they said:
"This situation is triggered by some features that are not enabled in Android version 15 and One UI version 7.0. Our best recommendation is to immediately contact Samsung support https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692 and explain that some apps, when launched, just show a black screen, and to solve this situation, you need to enable all game features."
Just had a fruitless conversation with Samsung support who in the end told me to contact the Samsung shop as they would have the tools to fix it. This I highly doubt as a support agent he should have had the necessary information. I will try them tomorrow. I have had exactly the same response from Microsoft who are blaming UI7
This is on MS... Just imagine if the roles were reversed.. Pretty sure they would be pointing fingers at the App developer, which in this case is obviously them...
