Original topic:

New S25 Ultra - Notifications not working

(Topic created: Monday)
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Squeaky369
Cosmic Ray
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Galaxy S25

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 
 
Zero.
 
I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 
 
Things I've checked:
 
  • Do Not Disturb is TURNED OFF.
  • No Modes or Routines are running (there aren't any setup).
  • Sound is on.
  • Vibrate is on.
  • No icons or app badges show up on the top.
  • The apps that I am testing with I have confirmed that notifications are turned on.
  • All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
  • This happens if the phone is sleeping or awake.
  • My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
  • If I open the offending app, I can see the unread messages.
Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.
 
Thanks.
145 Replies
mrbart
Constellation
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Galaxy S25

no they dont, you think they do

AshleySavala
Asteroid
Options
Galaxy S25
My s25 ultra is making the same noise for every apps notification. For example, a Facebook message, text message, ring doorbell, Gmail, outlook, WhatsApp all make the exact same sound for notification. It's awful and if it doesn't get fixed ASAP I'll be returning my phone. For as much as these phones cost they really need to work out the bugs before releasing them.
I spike with 2 different Samsung people on chat who both told me that was impossible and they have no reports of notification issues šŸ™„, so I went to an authorized repair shop and they told me its a Samsung software issue that requires an update to be released.
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Soma-
Cosmic Ray
Options
Galaxy S25
You can change the sound to whatever you want
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Xstation
Asteroid
Options
Galaxy S25

I switched from s24 ultra to 25 ultra and I am having the same issue. I get some notifications, but not all. Apparently there is a system update soon weighing in at 24 GB. Maybe it will fix the issue. 

Squeaky369
Cosmic Ray
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Galaxy S25

I had some notifications start working, they would come through slowly (about 10 to 20 minutes late), but then I received a mystery software update, no notification or anything (SHOCKING), it just popped up while I was using the phone and said "10 seconds to reboot and software install". Then it rebooted, now nothing it working again.

Back to where I started. 

Build Number: AP3A.240905.015.A2.S938U1UEU1AYA1 - I have no idea what it was on before, and there isn't anything listed under the software update screen. Could have been a carrier update, but I'm not sure, since it didn't give me a notification.

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Xstation
Asteroid
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Galaxy S25
Notifications appear to be working again for me. I have not received a software notification about updating though. I'm on the same build number you mention as well.
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Tom6068
Supernova
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Galaxy S25

After reading the latest replies, of which nearly all are expressing experiencing the same issues, has to OP found a fix, update etc?

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Squeaky369
Cosmic Ray
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Galaxy S25
Nope. No fix. I've got posts on other forums as well, and no one has any ideas or solutions.

All we can do is keep reporting this via feedback to Samsung in the Members app, and hope if enough of us make noise, they will resolve it.

Although, I am giving it until the end of the week (which I know isn't a lot of time), and then I'm returning the phone.
Tom6068
Supernova
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Galaxy S25

Thank you for the reply. I hope all works out regardless of your choice to wait r return the phone.

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Maor_Aver
Cosmic Ray
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Galaxy S25

Do you resolved it? 

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