New S25 Ultra Unable to setup work profile using company portal

[userS1pDcmBfQl]

I installed company portal on my new S25 Ultra and signed using my work credentials and then I press Begin to create a Work Profile. It does something for 3-5 seconds and gives me an error "Can't add Work Profile'.

I checked with my company's IT Admin and there are no policy restrictions and they asked me to try on other devices.

I tried it then on my Note 20 Ultra and S24 Ultra and it worked fine. Seems like there is an issue with S25 software compatibility or something.

I called Samsung Care and they blindly shirked off their hands and told me to contact my IT Department 😞 Pretty useless. If there is no solution I might have to return the phone since I can't have a phone without my work email and apps.

[userQSY12KlvAx]

Same here still not working here in the UK, S25 Ultra

[ship1]

I am in Texas and still not able to connect

[userQSY12KlvAx]

I thought the issue has been fixed for the US folks, looks like that's not the case.

I just tired again, still not working here in the UK..

Anyone from the UK who managed to setup the work profile on your S25?

[MisterMints]

Yep! Mine wasn't working, but now is.

Installed Android Device Policy from the Play Store. No need to open it or do anything with it. Just install then install Company Profile and go through the normal setup process in that

[aliqizalbash]

Confirming I have just been able to create work profile using Company Portal.

S25 Ultra, unlocked,  preorder, UK (no software updates)

Update information • One UI version: 7.0 • Android version: 15 • Current version: S938BXXU1AYA1 / S938BXXU1AYA1 • Security patch level: 1 December 2024

[Fandri]

I've the exactly same situation in Italy.

[Aron1]

UK - S25 ultra .. all working OK with Work profile - Intune company portal NOW!! finalyy.

[polasji]

Hi, have you reboot/restart the phone? or just worked without your changes? My still blocked.

[Aron1]

It just worked without any changes.. just tried randomly, and it started to work.

[Polenta22]

Can also confirm it worked for me on S25+ in UK. Performed a restart before but don't kmow if it's necesary or not