Original topic:

Active 2 Watch rash

(Topic created: 12-29-2021 07:38 AM)
Galaxy Watch

Hi i would need a solution for the rash this watch has been causing me. When i got it a little more than a year ago i wore it everyday and i noticed my skin was irritated by the whole watch strap and heart rate monitor. At the beggining i taught it might be hygene so i washed the watch 2 to 3 times a day ( strap and wrist ). But problem didn't go away so i stopped wearing it and as time flew by i forgot about the watch and the rash went away. I started using it again 3 days ago and again i have gotten a severe rash ( it is a big rash in my opinion). I quite like the watch so is there any solution to this problem i would apreaciate the help :).





2 Replies
Galaxy Watch
Looks like it might be too tight. The watch & bands also produces moisture in that area which can cause bacteria growth. Have you talked to your Dr about this?
Community Manager
Community Manager
Galaxy Watch

Hello, I understand how concerning a rash is. I would like to get this over to our specialty team so they may look into this further for you. Please send a private message with the following information: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.


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