Advanced Running Metrics and V02 Max not available

[TyFu236]

Hi All,

When you use the running exercise, does anyone else notice that advanced running metrics and vo2 max are no longer available after your workout? I did a run a few days ago and the metrics were there but now they aren't. To my knowledge, I haven't updated my watch in those 2 days. Has anyone else observed this / found something I need to enable to get this back?

[LongHiker]

@TyFu236 The VO2 max is only captured if you manually start the workout. I am still seeing this information on my workouts. 

What watch are you using? 

[TyFu236]

I have a galaxy watch 5. My most recent run, I did start the exercise manually but it still didn't show up.

[Samsung_Moderator · Accepted solution]

Thank you for reaching out. I can certainly understand your concern with the metrics not functioning properly in the Samsung Health app. For the best assistance resolving your symptoms, I would recommend reaching out to our Samsung Health team directly using this link: https://us.community.samsung.com/t5/Tips-Tricks/Samsung-Support-Acknowledgement/ba-p/2300671

I would also recommend submitting an error report, as this will allow our team of engineers the ability to see the symptom you are experiencing: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692