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Original topic:

Blurry/grainy screen

(Topic created: 09-27-2021 06:44 PM)
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userRiGa2vuUQX
Constellation
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Galaxy Watch

16327957714546600319675131912494.jpg

16327958304254135919039441981938.jpg

Why is my watch screen green and grainy? It is hard to read things on the screen because of this. Hard to tell from pictures but therr is a green tint

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SamsungRei
Community Manager
Community Manager
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Galaxy Watch

I understand how upsetting this is. Does this occur on all watch faces? Was there a software update or have you installed any new apps recently? Try doing a factory reset. https://www.samsung.com/us/support/answer/ANS00084702/ If the display is still showing as blurry and grainy, it would be recommended to have the watch evaluated by a certified technician. For service options, please reach out to us via one of the following options, provide the model code and the serial number or IMEI number of the watch: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



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3 Replies
Home_in_BKK
Comet
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Galaxy Watch
You should post photos of the watch screen.
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userjiE8kXPst3
Asteroid
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Galaxy Watch
My guess would be or the only thing I could really find is it could have water damage or it could be to much cached data
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Watch

I understand how upsetting this is. Does this occur on all watch faces? Was there a software update or have you installed any new apps recently? Try doing a factory reset. https://www.samsung.com/us/support/answer/ANS00084702/ If the display is still showing as blurry and grainy, it would be recommended to have the watch evaluated by a certified technician. For service options, please reach out to us via one of the following options, provide the model code and the serial number or IMEI number of the watch: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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