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‎12-11-2023 07:06 PM (Last edited ‎04-21-2024 09:35 PM by SamsungChelsea ) in
Galaxy WatchI have a year left on Samsung plus warranty....I was told I can transfer it over to the new watch 6....then was told no....so what gives ...can I or cant I...............
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‎12-15-2023 03:23 PM (Last edited ‎12-15-2023 03:25 PM by SamsungAdam ) in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with not being able to transfer over your Samsung Care+ warranty to your new device. I am happy to see you were able to get a refund. Please know per the Samsung Care+ warranty: No, you must enroll your new device in one of the Care+ products on Samsung.com at time of device purchase. Also, remember to cancel Care+ coverage on your previous device if you do not wish to continue protecting it. Give this link a try for more frequently asked questions: https://www.samsung.com/us/support/samsung-care-plus/faqs/
If you have any further questions regarding Samsung Care+ please use the contact information in this link to reach out to them directly: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...
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‎12-11-2023 08:53 PM in
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‎12-12-2023 12:35 AM in
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‎12-12-2023 10:21 AM in
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‎12-12-2023 02:00 PM in
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‎12-15-2023 08:01 AM in
Galaxy Watchcant transfer so they issued a refund
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‎12-15-2023 03:23 PM (Last edited ‎12-15-2023 03:25 PM by SamsungAdam ) in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with not being able to transfer over your Samsung Care+ warranty to your new device. I am happy to see you were able to get a refund. Please know per the Samsung Care+ warranty: No, you must enroll your new device in one of the Care+ products on Samsung.com at time of device purchase. Also, remember to cancel Care+ coverage on your previous device if you do not wish to continue protecting it. Give this link a try for more frequently asked questions: https://www.samsung.com/us/support/samsung-care-plus/faqs/
If you have any further questions regarding Samsung Care+ please use the contact information in this link to reach out to them directly: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...