JUMP TO SOLUTION Solved

Original topic:

Can't Connect with Wearables App

(Topic created: 01-07-2021 02:06 AM)
3163 Views
userX31hmIkEqN
Constellation
Options
Galaxy Watch

I change my my Samsung galaxy S10+ and I did everything to try conect my Samsung Active 2 and nothing happen, who can help me?

1 Solution


Accepted Solutions
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Watch

Thanks for reaching out. Have you tried the troubleshooting steps here? https://www.samsung.com/us/support/troubleshooting/TSG01003238/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
2 Replies
junbug7
Constellation
Options
Galaxy Watch

I have the "Galaxy Wearable (Samsung Gear)" app from the Galaxy Store. You can also add a device from that app by going to the 3 lines in the top left corner of the home screen. HTH.

0 Likes
Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Watch

Thanks for reaching out. Have you tried the troubleshooting steps here? https://www.samsung.com/us/support/troubleshooting/TSG01003238/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply