09-27-2019 09:50 PM
So I upgraded from the galaxy active to the active 2 and I'm noticing that the annoying problem I've had in the past with other samsung gear devices where you get a notification and it goes to your phone first and then your watch. The active series 1 had an option to "mute connected phone" but it is no where to be found on the new watch settings. Any suggestions? If not please samsung fix this problem. Its extremely annoying and frustrating!
Solved! Go to Solution.
10-01-2019 10:24 PM
09-28-2019 06:57 AM - edited 09-28-2019 06:57 AM
On your phone, check in the "Galaxy Wearable" app -> Notifications. The "Mute connected phone" option should be there.
09-28-2019 08:00 AM - edited 09-28-2019 08:01 AM
@LongHiker if you look here the screen shot is my galaxy wearable app and its not there. Even if I click advanced notification settings it's no where to be found now. The other is a picture of my sons note in the wearable app. He still has the active series 1 and it shows on his but not on mine. There are way less settings on my wearable watch app now that I got the new watch ansni hate it. I switched from apple and I was so happy that the active series one has the option to mute the phone while your wearing the watch but the new watch doesnt have that option. They need to fix this problem asap or I will be returning the watch.
09-28-2019 08:11 AM
@userT9aMJUmjTy wrote:
@LongHiker if you look here the screen shot is my galaxy wearable app and its not there. Even if I click advanced notification settings it's no where to be found now. The other is a picture of my sons note in the wearable app. He still has the active series 1 and it shows on his but not on mine. There are way less settings on my wearable watch app now that I got the new watch ansni hate it. I switched from apple and I was so happy that the active series one has the option to mute the phone while your wearing the watch but the new watch doesnt have that option. They need to fix this problem asap or I will be returning the watch.
Which device do you have?
09-28-2019 08:22 AM
@userT9aMJUmjTy same phone as my son. The note 10+
10-01-2019 10:24 PM
10-01-2019 10:39 PM
Thank you! It worked. That is the one complaint is that things are so complicated on this phone. That is dumb for them to move it so it's hidden basically
3 weeks ago
Not only is that a terrible act, hiding that useful setting , but samsung tech support does not even know that it was moved. When I called and asked why it was removed, they only said "sorry for the inconvenience", instead of "oh silly man, we moved it , just so you would call and ask".
LUDICROUS!