I just bought a Galaxy watch 5 about a month ago and today I was trying to update to the latest software using the Samsung wearables app, and it just tells me "your current software version isn't supported. Visit a service center" anyone have any idea how to fix this? I tried searching Google, but everything I've found is for phones.. nothing for the Galaxy watch 5.
So did you reach what version the watch is supposed to be.. do some research and than contact Samsung directly so that way you will get answers right away
Thank you for reaching out. I can certainly understand your concern with you watch not being able to update due to the error of "your current software version isn't supported. Visit a service center" and I would be happy to look into this further for you. I would recommend a software reflash on your Galaxy watch 5. Please feel free to reach out to us directly via one of the following options and include a link to this thread. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/ 4. Private message: https://bit.ly/3fbRevo 5. Contact customer service directly at 1-800-726-7864
