JUMP TO SOLUTION Solved

Original topic:

GW4 Classic (J2 XV) No IMEI & No EID

(Topic created: 05-01-2024 10:18 AM)
674 Views
Cdeanab
Constellation
Options
Galaxy Watch

Purchased a Galaxy Watch 4 Classic US LTE from Amazon. I was getting the line connected, but oddly enough there is no IMEI/EID/ICCID. I have is a serial number and FCC ID.

What is going on? Should I be returning this item? Is it defective?

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Watch

@Cdeanab If it has no IMEI you won't be able to connect it to a carrier. I would return the watch.

BTW, the J2 XV is simply a identifier for that specific watch. Just simply a way to identify your watch when pairing so it isn't confused with your neighbor's watch. It has nothing to do with model number, etc. 

View solution in context

0 Likes
Reply
2 Replies
Cdeanab
Constellation
Options
Galaxy Watch

To add: I looked up the model number (SM-R895U) and it says that this is a LTE. Weird!

0 Likes
Reply
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Watch

@Cdeanab If it has no IMEI you won't be able to connect it to a carrier. I would return the watch.

BTW, the J2 XV is simply a identifier for that specific watch. Just simply a way to identify your watch when pairing so it isn't confused with your neighbor's watch. It has nothing to do with model number, etc. 

0 Likes
Reply