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Original topic:

Galaxy Watch 4 "Show media controls" is missing after the update

(Topic created: 09-27-2023 12:50 PM)
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sleepisforwimps
Astronaut
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Galaxy Watch

the recent update removed the "show media controls" feature on my watch but it still says that it is active in the settings? is there a way to fix that?

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Solution
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Watch
Are you referring to the One UI Watch 5 update? Large system updates can sometimes cause weird glitches. If the setting is enabled in the watch (and the Galaxy Wearable app), yet not working properly, I recommend factory resetting and restoring the watch from a backup.
sleepisforwimps
Astronaut
Options
Galaxy Watch
i have a watch 4 actually but ill try that thank you
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Watch
Yes, I was referring to the update. 🙂 Please keep us posted if that ends up restoring this feature.
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sleepisforwimps
Astronaut
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Galaxy Watch
that seemed to work i should have thought about doing that from the start thanks
sleepisforwimps
Astronaut
Options
Galaxy Watch
and yes i just checked 5.0 was the update
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Watch
Awesome! So glad that your media controls are back! Make sure to mark this thread as solved (three dots, accept as solution) by my previous post. Doing this ensures that the information will remain active in the Community to benefit other individuals experiencing this problem as well!
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useris2uA15Qd5
Constellation
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Galaxy Watch

Who wants to factory reset just to fix samsungs mistakes?? Im sick of factory resetting and re setting up everything, how else can this be fixed??

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monkiypop
Astronaut
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Galaxy Watch
Yes I think so I am pretty Shur that you can ok
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usergSDGiN2vCt
Constellation
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Galaxy Watch

I was having same issue.  I connected to new phone and did the update on my watch and my media controls were not working as they should.  Did the reset and everything working properly again!

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