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Galaxy Watch 42mm doesn't has same hour as Cell Phone

(Topic created: 05-25-2023 04:27 PM)
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MarcoMoreno
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Galaxy Watch

Hi guys!

Recently in Mexico there was supposed to be a time change, so mid night instead of going from 1:59 to 2:00, it would've gone from 1:59 to 3:00, so + 1hr. The thing is this time change was cancelled mid 2022 by the goverment. So when in other years there wouldve been a time change this year it wasnt. 

My phone "updated" to this law, but my Galaxy Watch 42mm didn't, so now my watch is always 1 hour ahead of the real Time in Mexico City (GMT-6) even though its linked to my phone.

I've checked the GMT zone and its correct, ive tried changing it but when synchronizing with my phone resets to having +1 hr. 

Any ideas on what could i do to have the correct time? Ive looked for updates but latest for this watch was in August 18th, 2022. 

Thanks for your Help!

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Solution
Samsung_Moderator
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Galaxy Watch

Thanks for reaching out and welcome to the community. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html Please know at the bottom of your countries' page there may also be a community for support listed.

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