Just received my Galaxy Watch 6 Classic. Backed up my old Classic 4 and restored the new 6 with that backup. Watch is not working properly at all, Watch faces aren't showing up Wear app not allowing to change tiles or Watch faces. Reset Watch and set up as new Watch, same thing. It's extremely laggy and unresponsive, I'm really disappointed. Going to continue to try and set up Watch but was just wondering if anyone else is experiencing this?
Thank you for reaching out and welcome to the community. I can certainly understand your concern with the watch lagging and I would be happy to look into this further for you. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Give this link a try for steps to possibly resolve the lag you are experiencing: https://www.samsung.com/us/support/troubleshooting/TSG01003105/
For out of warranty repairs, please give this link a try to set up service for your buds: https://www.samsung.com/us/support/service/locations/ or you can reach out to our customer service team directly at 1-800-726-7864.
Yes, took a long time for set up. I had a download icon on the watch and it showed me nothing when I clicked on it over and over. After several shut down cycles and hours of time , I woke up this morning to it saying 2 applications wouldn't be installed. There's some weird stuff going on...
yes, super slow and laggy. No idea why there is more than one app for messaging... spotify wont work so working out with just the watch is a no go... no sense in trying to store much music directly on the watch as the OS is taking up 10.5/16 of the gb... super dissapointed in this thing so far... was tedious to get lte set up as a standalone device also... I have directions now if anyone needs
Thank you for reaching out and welcome to the community. I can certainly understand your concern with the watch lagging and I would be happy to look into this further for you. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Give this link a try for steps to possibly resolve the lag you are experiencing: https://www.samsung.com/us/support/troubleshooting/TSG01003105/
For out of warranty repairs, please give this link a try to set up service for your buds: https://www.samsung.com/us/support/service/locations/ or you can reach out to our customer service team directly at 1-800-726-7864.
