As title says, I had a fit 2 that would disconnect from my phone. Sometimes, if I restarted the phone it would reconnect but eventually disconnect afterwards. I upgraded to a fit 3 today thinking perhaps the device was old and a new model would solve the issue.
Sadly, that's not the case as the fit 3 also disconnects and does not reconnect. If I restart the phone it will reconnect but eventually disconnect again and not reconnect.
I searched the internet and everyone seems to think it's an issue with battery conservation. I have disabled any battery restrictions and given access to all permissions to Galaxy wear, the fit 3 plugin and even Samsung health and all of the apps and band are up to date but this issue persists.
I like the watch and would like to keep it but I can't keep it if it doesn't work properly.
My phone is Moto g24 power, and it is also up to date.
If you have tried all the troubleshooting steps and are still experiencing the disconnecting, service is recommended.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
If you have tried all the troubleshooting steps and are still experiencing the disconnecting, service is recommended.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
