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Galaxy watch 46mm screen timeout issue

(Topic created: 06-20-2019 04:36 AM)
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user5B7650Erhy
Constellation
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Galaxy Watch

My galaxy watch all of a sudden quit timing out and always stays on. I checked my settings and wakeuop guesture is on. I turned it off and on and restarted the device. My screen timeout settings is set to 10 seconds it will dim a little but not turn the screen completely off. Any solutions?

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Solution
GaryB82
Galactic Samsung Care Ambassador
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Galaxy Watch

check to see if you have Watch always on in settings and then watch faces then scroll down {watch always on} is turned off 



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user5B7650Erhy
Constellation
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Galaxy Watch

That seems to have resolved it. Thanks!

GaryB82
Galactic Samsung Care Ambassador
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Galaxy Watch

Your welcome if you have any questions feel free to ask 



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userwTDHrXt1uy
Constellation
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Galaxy Watch

This does not solve the issue. This only makes ypu push a button to open it up, you should be able to adjust the wake feature to stay on longer if you want to, knowong full well this eill eat ip precious battery life. Some of us dont care if we have to charge it every night. It is very annoying to have a motification disappear before you can tell what it was... very annoying. So, no... this is not a "fix"

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MrQue
Honored Contributor
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Galaxy Watch
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userqg6hmlpRj1
Constellation
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Galaxy Watch

Thanks that was excellent advice. Don't know how this setting changed but all is good now

 

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