Still new to the Galaxy watch 5 pro had it for a couple weeks I've noticed every now and then it seems like it lags when changing tiles or checking notifications already adjusted animation scale to .5 doesn't happen all the time but every now and then any thoughts or possible suggestions or is it just the way it is thanks community paired with a S22 Ultra
Thank you for reaching out. I can certainly understand your concern with your Galaxy watch 5 pro appearing sluggish and I would be happy to look into this further for you. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Give this link a try for troubleshooting steps to possibly resolve the symptoms you are experiencing: https://www.samsung.com/us/support/troubleshooting/TSG01003105/
If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend a service repair. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/ or by contacting customer service directly at 1-800-726-7864.
Thank you for reaching out. I can certainly understand your concern with your Galaxy watch 5 pro appearing sluggish and I would be happy to look into this further for you. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Give this link a try for troubleshooting steps to possibly resolve the symptoms you are experiencing: https://www.samsung.com/us/support/troubleshooting/TSG01003105/
If you have tried the troubleshooting steps provided and are still experiencing these symptoms, I would recommend a service repair. You can use the following link below to request service in the U.S. https://www.samsung.com/us/support/service/ or by contacting customer service directly at 1-800-726-7864.
