Galaxy watch 5 smart caddie app not responding

[no3star4ever]

I'm having an issue with smart caddie app not responding to a touch after app opens and display "PLAY" screen. App does not respond and shuts down after 5 seconds or so.

Anyone else having a same issue?

[FrancisA]

I have same problem. It worked fine a few days ago but now I get to the Play screen and it is unresponsive.

[useroDjS7Q01RG]

I have the same problem! All other apps work perfectly but the smart caddie screen is completely unresponsive!

[userUsXKiTIgZo]

I have the same problem as well.  I just got this watch a week ago and tried using on the course.  Screen is stuck with the play button.  Doesn't do anything after pressing play

[dopenaut]

Same problem here on 7/30.

[user89Nv8YxVEQ]

Same issue here.  Super frustrating standing on the tee box and not able to get the watch and/or app working.  Bought a Samsung flagship watch labeled "Golf Edition" assuming Samsung and their app developer would have things ironed out and working properly before releasing a product.  Must still be using the COVID excuse like every other BIG company in today's world!  Fix your stuff, people pay for technology and expect it to work!

[Stolz]

I am having the same problem.  I only bought the watch for the golf gps.  Is there a fix to this

[Pushnglide]

Could it be a firmware issue? It seems like we all experienced it on the tee in the last week or so... have Samsung made firmware changes recently? How do we get out of the problem Samsung?

[walkdaddy8]

Having the same issue.  Worked fine last week and now not functioning.  I have reset the watch twice with no luck.  Looks like the smart caddie app needs and update.

[Eagle1732]

I'm having the same issue.  It has worked in the past.  May be related to an update.  Very frustrating,  wanted to use it yesterday for a round.  Ended up relying on my friends Iphone/Apple watch and my range finder.  Hopefully someone from Samsung will respond to this feed with some helpfull info.