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Original topic:

Galaxy watch keeps calling someone on my emergency contact list

(Topic created: 06-30-2023 12:30 PM)
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user8AGck6Q8BJ
Astronaut
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Galaxy Watch

Hi,

Twice now, my watch has called someone on my emergency contact list. Once while I was sleeping and then while I was leaning on my wrist. I know it is because the side button was being pushed, but how do I turn that off?

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Rydah
Samsung Care Ambassador
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Galaxy Watch

Hello @user8AGck6Q8BJ, I hope you're doing well.

Unfortunately, there is no option to turn off the Emergency SOS option on the watch. However, there is an option to add a 10 second countdown. Perhaps this could help as it would give you time to cancel the SOS. I know this may not help in the sleep scenario but maybe it will.

Hope that helps.


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

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4 Replies
Solution
Rydah
Samsung Care Ambassador
Options
Galaxy Watch

Hello @user8AGck6Q8BJ, I hope you're doing well.

Unfortunately, there is no option to turn off the Emergency SOS option on the watch. However, there is an option to add a 10 second countdown. Perhaps this could help as it would give you time to cancel the SOS. I know this may not help in the sleep scenario but maybe it will.

Hope that helps.


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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King_Evx
Astronaut
Options
Galaxy Watch
Galaxy Wearables > Your Watch > Send SOSes > Toggle Off
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ZeaZolf
Constellation
Options
Galaxy Watch
Go to the Galaxy Wearable app. Go to Watch settings, and then Safety and Emergency. Disable "SOS with Home key", which should fix your issue. I hope that fixes your issue.
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DeeGeeNee
Cosmic Ray
Options
Galaxy Watch
I had to turn mine off. It kept trying to call my emergency contact while I was sleeping or just sitting on the sofa not even touching the watch. I think it's a beta issue.