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‎05-24-2023 10:24 AM in
Galaxy WatchMy Galaxy watch 1 keeps going into swim mode randomly. i have tried rebooting it, and Factory resetting it. i have also drained the battery and still keeps happening.
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‎05-24-2023
04:38 PM
(Last edited
‎05-24-2023
04:39 PM
by
SamsungAdam
) in
Thank you for reaching out and welcome to the community. I can certainly understand your concern with swim mode randomly popping up, and I would be happy to look into this further for you. As you have tried the basic troubleshooting steps, the next step would be a service repair. As your device is out of warranty, I would recommend contacting our customer service team directly at 1-800-726-7864 for the best possible resolution.
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‎05-24-2023
04:38 PM
(Last edited
‎05-24-2023
04:39 PM
by
SamsungAdam
) in
Thank you for reaching out and welcome to the community. I can certainly understand your concern with swim mode randomly popping up, and I would be happy to look into this further for you. As you have tried the basic troubleshooting steps, the next step would be a service repair. As your device is out of warranty, I would recommend contacting our customer service team directly at 1-800-726-7864 for the best possible resolution.
