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Original topic:

Galaxy wear app keeps saying check network connection when trying to pair

(Topic created: 05-05-2022 10:29 AM)
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NotTheTodd
Cosmic Ray
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Galaxy Watch

I've uninstalled and reinstalled galaxy wearable app, restarted both the phone and the watch, and tried pairing it while my phone is on wifi and on mobile data. Keeps prompting me to check my network connection.

 
Is there some server problem at Samsung currently?
49 Replies
CORTEZ215
Constellation
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Galaxy Watch
I'm having the same problem also please tell me what I can do to fix this. Wanted to set up the new buds two for my mom for mother's day
usera7B1q8A7QF
Constellation
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Galaxy Watch
I'm having the same problem trying to pair my brand new watch 4. Very frustrating
user1Pgc5PT5YQ
Constellation
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Galaxy Watch

I have the same problem with my new Galaxy Buds Pro.

aris95
Constellation
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Galaxy Watch

I'm having the same problem with my new Galaxy Watch 4.  I bought the device today and when I try to connect my phone, wearable app says check your network connection.

userMP4FIJGp7r
Constellation
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Galaxy Watch

I am also having the same issue with the Galaxy wearable app while trying to set up my Galaxy Watch 4, saying "Check your network connection, then try again." I have also uninstalled and reinstalled the app and turned off my devices several times.

usersSw5yu3U51
Constellation
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Galaxy Watch

same for me, I tried contacting support directly and they claim there is no problem with their servers

Rohz
Asteroid
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Galaxy Watch

Same here, I've been trying for 4 hours now. I already contacted Customer Support and apparently, this is the first time the agent heard this issue. I was "recommended" to visit a service center.

marduk
Constellation
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Galaxy Watch
Same here. I uninstalled and reinstalled the app. Not working.
userC8OAI0bAI3
Constellation
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Galaxy Watch

I'm having the same problem. There's no problem connecting my watch 4 to my phone yesterday, but It doesn't seem to work when I tried to connect the watch to a new device right now.