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Original topic:

Got a Samsung s22 ultra and now I can't get my watch to connect...help?!?!

(Topic created: 11-09-2022 12:10 PM)
JenRae
Astronaut
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Galaxy Watch
Just got a Samsung s22 ultra and know my watch won't connect 

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Solution
LongHiker
Epic Samsung Care Ambassador
Options
Galaxy Watch

@JenRae On the watch you will need to go into settings and select "Connect to new phone". It will reset your watch. 

It is in settings -> General -> Connect to new phone.  

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10 Replies
Studda23
Astronaut
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Galaxy Watch
What kind of watch?
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JenRae
Astronaut
Options
Galaxy Watch
Galaxy wearable
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BubbleGumYum
Comet
Options
Galaxy Watch
Which watch did you purchase? Are you using the wearable app to connect?
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JenRae
Astronaut
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Galaxy Watch
I got a new phone not a new watch. Yes I have the wearable app
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BubbleGumYum
Comet
Options
Galaxy Watch
Make sure Bluetooth is on from your phone, once your watch is powered on give it about 1 minute boot up. Your phone will recognize the watch assuming it's a galaxy watch and chose connect. From there follow the prompts and you should be all set
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JenRae
Astronaut
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Galaxy Watch
I did do that
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BubbleGumYum
Comet
Options
Galaxy Watch
Keep trying from time to time. I remember when I purchased the galaxy watch 4 I had the same issue and eventually it synced and was able to connect
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Solution
LongHiker
Epic Samsung Care Ambassador
Options
Galaxy Watch

@JenRae On the watch you will need to go into settings and select "Connect to new phone". It will reset your watch. 

It is in settings -> General -> Connect to new phone.  

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JenRae
Astronaut
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Galaxy Watch
Doesn't look like it's has connect to new phone
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