I have had an issue since before December and no one is helping me I have the insurance and it doesn't seem to matter because still no one is helping me I am not a computer person so when they send me a note try to do this I can't do it and I've told them this but they don't seem to care I said please tell me where I can bring the watch in to be fixed they've done nothing so if anyone out there know some place for me to call for help for my watch five that would be amazing to the people who work in this area you all suck and I hope something very sad and horrible happens to you that have tried helping me because you know you have no Ambitions to help or care to help a woman who is unable to help herself and this only happened to me since my son has passed but no one cares the fact that I have a Samsung flip phone Samsung phone and a Samsung watch means I've spent thousands of dollars on equipment that people won't help me fix
Solved! Go to Solution.
Do you have lift to wake turned on, go to settings on your watch. Pull down from top, tap settings, tap display, scroll to rais
e to wake, toggle it on.
As Bixby, I don't use it, I use Google assistant.
f you need in-person help you you can do a Google Search for Ubreakfix which is the brick and morter authorized Samsung service center or even bring the watch into Best Buy as the Samsung Ambassadors there will be glad to help you understand the watches function and steps to setup, reset etc.