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Original topic:

How to deactivate SOS mode on Galaxy watch 4?

(Topic created: 03-25-2022 11:48 AM)
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pgsaustin
Astronaut
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Galaxy Watch

After SOS feature has been activated and you have been helped, how do you shut it off so it stops sending messages? I shut power off on phone and watch and rebooted. Still in SOS mode -- Emergency messages are still being sent every time I walk to another part of the house.

1 Solution


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Solution
LongHiker
Legendary Samsung Care Ambassador
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Galaxy Watch

@pgsaustin Try this:

  1. First, check if your watch is still sending alerts. When the SOS feature is active, a red siren icon will appear on your watch's Home screen.
  2. If you see the icon, swipe left on the Home screen to access your notifications.
  3. Tap the SOS notifcation, tap Stop sharing, and then tap the checkmarkNote: On some watch models, you may need to swipe up on the notification instead of tapping it.
  4. Your emergency contact(s) will no longer receive alerts, location information, or phone calls.
     

https://www.samsung.com/us/support/answer/ANS00078032/ 

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2 Replies
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy Watch

@pgsaustin Try this:

  1. First, check if your watch is still sending alerts. When the SOS feature is active, a red siren icon will appear on your watch's Home screen.
  2. If you see the icon, swipe left on the Home screen to access your notifications.
  3. Tap the SOS notifcation, tap Stop sharing, and then tap the checkmarkNote: On some watch models, you may need to swipe up on the notification instead of tapping it.
  4. Your emergency contact(s) will no longer receive alerts, location information, or phone calls.
     

https://www.samsung.com/us/support/answer/ANS00078032/ 

Anonymous
Not applicable
Options
Galaxy Watch
I had somehow initiated the SOS on my watch. Thanks for this information.