Original topic:

Not showing notifications

(Topic created: 08-07-2024 04:37 PM)
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userOrpTsjBlMU
Constellation
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Galaxy Watch
I just purchased the watch ultra when I receive a notification and I don't check it..it doesn't show the orange dot on the left side showing me that I have an notification. Hopefully Samsung will send out an update to fix this problem. 
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8 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@userOrpTsjBlMU This is probably a configuration issue or glitch at your end. 

Which phone do you have the Watch Ultra synced with? 

Assuming you have a Samsung phone. Here are some things to check.

Open the Wearable app. Go into Watch settings -> Notifications. Check these items:

  • Ensure that the option "Show phone notifications on watch" has the value you desire. 
  • In App notifications, ensure that the Apps that you want to receive notifications are switched on. 
  • In Advanced notification settings ensure that "New notification indicator on watch face" is enabled. 

Also

  • Ensure that notifications on your phone are not on mute. If your phone is on mute, your watch won't get sent a notification. 
userOrpTsjBlMU
Constellation
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Galaxy Watch
I have a Note 20 I just traded in a watch 4 and never had an issue. I checked all the settings and it looks like it is correct so I'm not sure what's happening.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch
What phone do you currently have?
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userOrpTsjBlMU
Constellation
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Galaxy Watch
Note 20
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@userOrpTsjBlMU Oh, I thought you said that you traded it in. 

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userOrpTsjBlMU
Constellation
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Galaxy Watch
No sorry a watch 4
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useryCn906Cwxx
Asteroid
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Galaxy Watch
There is something wrong with either the Watch7 manager app, Galaxy Wear app or WearOS 5. Apps that I get notifications for on my older watch (Watch6) do not come through on my Ultra. The wearable app shows them as blocked but they are not.
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userOrpTsjBlMU
Constellation
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Galaxy Watch
Ok Thank you very much for the update hopefully they get this fixed soon!!
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