Original topic:

Ongoing Voicemail notifications

(Topic created: Saturday)
EgyptianGod
Galaxy
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Galaxy Watch

I've noticed that people are saying that they are having an issue where they have an "ongoing notification that can't be cleared" on their watch. I am here to shed some light on this. I just experienced this on my Galaxy Watch6 Classic 47mm. This should work on ANY Galaxy Watch that is having this issue. You probably have the Bluetooth /Wifi + 4G LTE version like I own. These are the steps that I did to clear this ANNOYING notification:

  • Turn off the Bluetooth on your Phone/Device the watch is connected to.
  • Wait till the Galaxy Watch connects to the 4G LTE services.
  • Go to the ANNOYING notification and click on it.
  • Call your voicemail from the option in the notification. (even if you don't have a voicemail in your inbox STILL DO THIS!!!)
  • Listen to the female voicemail in the voicemail.
  • THIS NEXT STEP IS THE MOST IMPORTANT PART OF THIS AND IS THE WAY TO CLEAR IT!!!!
  • Open up the Keypad on the Watch and Press ** (Let her say "Thank you for calling, Goodbye) and the watch will disconnect from the voicemail on it's own.
  • Turn the Bluetooth back on the phone/device and let the Galaxy Watch connect by itself.
  • PROBLEM SOLVED!!!!
  • 👍🏻👍🏻👍🏻

 

8 Replies
VerbumVeritum
Epic Samsung Care Ambassador
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Galaxy Watch
Awesome! Thank you for solving this! 😀
EgyptianGod
Galaxy
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Galaxy Watch
Let me know if this worked for you.
VerbumVeritum
Epic Samsung Care Ambassador
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Galaxy Watch
I don't have this problem, but I will definitely be using this information to assist other Members who have this type of issue!
EgyptianGod
Galaxy
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Galaxy Watch
Please make sure you mention me also. I am trying to climb up on rankings on here. I want to be up there. 👍🏻👍🏻👍🏻🤭🤭🤭
VerbumVeritum
Epic Samsung Care Ambassador
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Galaxy Watch
I will be sure to @ you for sure! It's great that you want to help people in the Community! Over time, I'm positive you will be on the leaderboard! 🙂
userYm6RqCZpZI
Constellation
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Galaxy Watch

Oh man, THANK YOU FOR THIS! 

 

This solved my issue. I've had this same issue over the three different Samsung watches I've had now and it's mind numbing they can't figure it out. But you did! Thank you again! 

EgyptianGod
Galaxy
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Galaxy Watch
You are so welcome. I know how to do things that customer service don't know how to do with ALL Samsung Devices. I am glad to be of service. 👍🏻👍🏻👍🏻
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useruC8HyaUbys
Constellation
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Galaxy Watch
@EgyptianGod thank you so much for solving the issue it was sooo annoying 🙏
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