I have a galaxy watch5 pro but I have a problem with the wristband. The magnets that are attached to it are falling apart. I would like to know if any of you have the same problem and If I can ask for a replacement. The watch still on warranty.
Thank you for reaching out and welcome to the community. I can certainly understand your concern with your magnetic clasp not working and would be happy to look into this further for you. In order to provide you with the best resolution, can you please provide me with the following information in a private message: https://bit.ly/3fbRevo
Full name: Complete physical address: Best Contact phone number: Alternate phone number:(If Available) Email address: Model Code:
