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Just wanted to share my first customer service experience with Samsung. After realizing my Galaxy Watch 4 Classic wasnt turning on, after a few... View Post 
Samsung_Moderator
Thank you for reaching out. I am so glad to hear you had such an amazing experience with your recent... View Post |
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I’m currently trying to download the late February update to my galaxy watch 4 and it keeps saying “copying to phone” then saying that it cant. My... View Post 
Travis2020
Possible network issue. Wifi connectivity issue or you might have to force hard reset the watch to f... View Post |
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Hi, I'd like to suggest that the galaxy watch automatically turn on/off the NFC whenever I open/close the predefined payment app, whatever it... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Hi, In galaxy watch settings or in the samsung health settings, I'd like to have the option to select always on display (AOD) active only... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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In the last a couple of weeks, the information shown on the workout screens becomes less and less on my SW 5. Initially, the Walking workout... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your workout screens no... View Post |
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Can I pair my Galaxy Watch 4 to my tabletnwith reseting it because it is already paired to my phone? ... View Post |
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Hello do anyone know how can I find out when was the last time a watch was used? I missed placed my watch and now I can't find it. ... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with your Galaxy watch being los... View Post |
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For some reason the touch bezel feature keeps Turning off anyone know why? Opens in new... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with the touch bezel on your Gal... View Post |
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I have been setting an alarm verbally to go off in 30 minutes to signal the end of my lunch break. At first a little voice would... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with your alarms not going off w... View Post |
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Can you charge a Samsung S3 frontier watch with a galaxy watch 3 charger?? Opens in new... View Post
Samsung_Moderator
Hello, Welcome to the Community! It is nice to be able to use chargers on more than one device. Unfo... View Post |
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I have a galaxy watch 3 and it's the titanium design. I haven't cleaned it since I've gotten it a few years ago and there is sweat and... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand the importance of being able to clean and san... View Post |
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Samsung Team, I been with Samsung for 10 years. I love your products. I am a data engineer and the export files for Samsung health are so hard to... View Post
Samsung_Moderator
Welcome to the community, and we are grateful for the amazing input you provided. We will tag it on ... View Post |
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Google has released their update to Google Maps which allows for stand alone operation on LTE watches. While I haven't actually used it for... View Post
Samsung_Moderator
Thank you for the update @bill-e. We greatly appreciate you updates and input. We look forward to ma... View Post |
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When I select English (United States) it takes me to select my country or region. United States is not on here. Any advice? I will add that I... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with not being able to select th... View Post |
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Does the galaxy watch connect to fitness programs u choose like 5k run? Cause when I lay the phone down everything pauses...so can't put phone... View Post
Samsung_Moderator
Thank you for that information. I can certainly understand the importance of being able to use the f... View Post |
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I turned on the exercise of treadmill on my watch. When I was done, it showed I had 3500 steps from the treadmill. I closed the exercise, then the... View Post |
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I know it is older but still works well only now it does not know it's phone number. Is there away to fix this? View Post
Samsung_Moderator
Thank you for providing some additional details. I would recommend checking out the following link h... View Post |
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Shortly after wearing on a regular basis, I developed a subcutaneous "lump" directly under the sensor. There is no rash, irritation or... View Post 
Samsung_Moderator
Hello. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apolo... View Post |
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Anyone experiencing issue updating Samsung watch faces? I've been unable to do this via WiFi or mobile network. Samsung support has been no... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with not being able to update yo... View Post |
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Lately my Galaxy watch is always on the wrong date. Everytime I have to restart the watch just to solve the date issue. Any solutions. Yes it's... View Post
Samsung_Moderator
Thank you for reaching out. I can definitely understand your concern with the date on your watch not... View Post |
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If l disable Touch screen to Wake Up, then when the screen times out it dims rather than going off completely. Is that by design as l presume it... View Post
Samsung_Moderator
Hello, We understand the concern of the battery draining when the screen is dimming. The screen dimm... View Post |
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Dear samsung, I have been a long time customer. I recently upgraded to Samsung watch 5 44m. And I am very unhappy with it because I set a pin on it... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your galaxy watch 5 cal... View Post |
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I recently got a Galaxy Watch 5 as a gift for christmas, but every time i reboot my phone it completely breaks the connection and makes me factory... View Post
Samsung_Moderator
Thanks for reaching out. This forum is for support of US products and customers. As your product is ... View Post |
