Original topic:

Reminder doesn't complete tasks on watch

(Topic created: Wednesday)
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JaStork
Cosmic Ray
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Galaxy Watch
Anyone else have the issue of checking off a reminder as complete on their watch and then it re appears? Completing tasks don't clear when doing the action on the watch. (Watch 6)
8 Replies
JDay1980
Constellation
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Galaxy Watch
Yes happens to me daily. Please share a solution if you find one please.
JaStork
Cosmic Ray
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Galaxy Watch
You'll have to read some of the replies I made below, but i figured out what is causing the problem. This is after resetting my watch, which didn't fix it.

I am syncing my Microsoft todo with the reminder app. The default save location i made to do 怋tasks folder. The sync between phone and my PC with todo works fine. I've been using hey Bixby to voice my reminders and they've been fine between the 2. (PC and phone).

I saved a couple test reminders in the reminder app and turned off syncing with todo, and the watch works as expected, completing those test reminders. So the problem is with syncing todo where the watch can't delete or complete the tasks in Microsoft todo, that is synced in the reminder app.

Hope someone who can fix this sees this post.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@JaStork I'm glad that you resolved the issue!

BTW, this is a user to user discussion area. If you want a developer to see the issue, report it via the Samsung Members app. 

Click on Support -> Send feedback and click the paper airplane icon to start the report. 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@JaStork I'm not seeing that issue.

Is your watch signed into your Samsung account?

Have you tried resetting the watch? 

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JaStork
Cosmic Ray
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Galaxy Watch
Yes, sign in to my Sam account. Have not reset it. Only had it a year.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@JaStork I would recommend resetting your watch to see if that solves the issue. 

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JaStork
Cosmic Ray
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Galaxy Watch
I reset my watch. It didn't not fix the issue.

I have the reminder app open on my phone and watch. When I "complete" the task on the watch, I can see it deletes from my phone, then it reappears on my phone, which syncs it back to the watch.
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GalaxyGuru99
Constellation
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Galaxy Watch

I can confirm everything @JaStork has reported. I've been researching this issue for days now and am still no closer to an answer or solution. Even resetting my watch did not solve the issue. Incredibly frustrating.

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