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useru1UGEaMncR
Asteroid

Re: Samsung Galaxy Watch won't numbersync to my phone

@SamsungAdam 

Watch Model: SM-R815U

Serial Number: <hidden>

Software Version: R815USQU1ARH1

Phone Model: Galaxy S8: SM-G95OU

Serial Number: <hidden>

Baseband Version: G950USQS1AQF7

Android Version: 7.0.0

LTE

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Watch won't numbersync to my phone

Have you tried resetting the device?

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useru1UGEaMncR
Asteroid

Re: Samsung Galaxy Watch won't numbersync to my phone

Yes

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Watch won't numbersync to my phone

What type of device are you using with your watch?

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useru1UGEaMncR
Asteroid

Re: Samsung Galaxy Watch won't numbersync to my phone

Samsung galaxy 8

@SamsungAdam 

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userpjYHv6fAsZ
Constellation

Re: Samsung Galaxy Watch won't numbersync to my phone

Galaxy S8+

software is current

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Watch won't numbersync to my phone

As numbersync is a carrier feature, you would need to continue to work with AT&T for further assistance.

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Highlighted
Little-Bit
Constellation

I had this issue. I called AT&T they said stick a pin to...

I had this issue. I called AT&T they said stick a pin to reset. I did what the agent said. Turns out agent was wrong and ruined speaker. I returned the watch to AT&T

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uservhKFqzPvve
Constellation

Re: Samsung Galaxy Watch won't numbersync to my phone

This has been happening to me too then I found a post in a discussion Screenshot_20191023-162040_Samsung Internet.jpg

I did this and it finally worked! I hope this helps 

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