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06-29-2021 11:32 PM (Last edited 12-17-2023 06:39 PM by SamsungChelsea ) in
Galaxy WatchI upgraded my Galaxy watch 3 software 18 June 2021. Prior to that the battery lasted around 3 days with bluetooth switched on. I have not changed any settings.
Now with bluetooth switched on the battery drains from 100% to 10% in around 5 hours.
Switching off bluetooth extends the battery to the previous 3 days life
The watch is 6 months old. Is this happening to anyone else?
Solved! Go to Solution.
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06-30-2021 12:02 AM (Last edited 06-30-2021 12:05 AM ) in
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07-01-2021 08:41 PM in
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07-05-2021 04:20 PM in
Galaxy WatchSame issue here. I normally get a good day and a half with my Active 2 with heavy gym use. Last week it started draining at a ridiculous pace. It can be 100% when I go to bed and it will be dead by morning. I'm averaging 7-8 hours per full charge. I have no new watchfaces, no new apps. If I look at the battery usage of apps, nothing stands out. There are no large drains, the highest drain of any single app being around 7%. I've reset the watch twice, which is a real pain bc my bank requires that I call to verify my samsung pay, which I have to redo every time I reset. I'm pretty sure I could change the battery myself but from what I'm seeing in quite a few places, people are still having issues even though they've had the battery replaced. Samsung offered me a trade-in. $212.00 plus my watch for another Active 2. I said "uh...they are selling for 199.00 every day at Walmart." Ridiculous.
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07-07-2021 02:54 PM in
Galaxy WatchI understand how frustrating this is. If the battery continues to drain while connected to Bluetooth after you have completed the factory reset, https://www.samsung.com/us/support/answer/ANS00084702/, then service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky
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