Step count fine, milage off.

[userfEqfszNynO]

My watch 6 tracks steps just fine, but the milage amount is off since the update this month (~12/15/2024). For example, I had over 10k steps one day and it showed it 3.9 miles when really it should have been 5 miles. This is constantly happening and all my days are about a mile off. So again, step count is fine, but my milage is off. I find that the tredmill mileage is also off. Tracks steps just fine, but about a half mile to mile off each time, when before the update it was pretty accurate.

[Samsung_Moderator · Accepted solution]

Thank you for reaching out. As your miles aren't showing correctly since the last update, I would recommend contacting our Samsung Health team directly using the following link: https://us.community.samsung.com/t5/Tips-Tricks/Samsung-Support-Acknowledgement/ba-p/2300671

I would also recommend submitting an error to allow our engineers to see the symptoms you are experiencing: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692