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Original topic:

Unable to back up Galaxy watches manually on One UI 5, backs up via Smart Switch

(Topic created: 08-09-2023 11:46 AM)
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Robin621k
Honored Contributor
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Galaxy Watch

Why in the world would you take away the ability to back up our watches manually in the Wearable app? Make it make sense, I have to wait for what is now "PERIODICALLY" to back up my watch, how often is periodically? If you switch to store backups to Samsung Cloud, how does that work, when does that happen?

 
If anyone knows the answer please let me know!
166 Replies
ChaosSaber
Honored Contributor
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Galaxy Watch
Is this just with the Watch 6 or all
Robin621k
Honored Contributor
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Galaxy Watch
For now Watch 6 and those in WoS beta
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ChaosSaber
Honored Contributor
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Galaxy Watch
Great, thats me then, I wasn't able to check because my watch 5 pro isn't connected to my phone atm so those settings are grayed out
ChaosSaber
Honored Contributor
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Galaxy Watch
I don't trust auto backups I prefer to backup my self
NoneYa916
Galaxy
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Galaxy Watch
Yeah, got to agree. I just added my watch to the beta earlier this morning and yeah I can no longer manually do a back up.
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uservDEU5x3dpv
Constellation
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Galaxy Watch
Experiencing same issue with Watch 4. It sucks. There are situations where I need to backup my watch now, right before I make changes to it.
ludvigpujsek
Constellation
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Galaxy Watch

Unfortunately also Watch 5 pro. It would constantly prompt me to download Smart Switch (I use a Zenfone 9 by ASUS), and once I did, it just refuses to do a backup (two weeks in and nothing) and I have to RMA my phone because of a defect, so... Guess I'm resetting my watch...

VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy Watch

@Robin621k I also found this. Not sure if it's 100% accurate.

Backups will occur when:

  • It's been at least 24 hours since the last backup

  • Your phone is connected to a Wi-Fi network.

  • Your phone has over 30% battery

  • Your watch has over 15% battery

  • Both screens are off

Members_vwIVZlJ
Asteroid
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Galaxy Watch

Only on Samsung phones. It's unbelievable. Never buying Samsung again.