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Original topic:

Unable to back up Galaxy watches manually on One UI 5, backs up via Smart Switch

(Topic created: 08-08-2023 09:41 PM)
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Robin621k
Honored Contributor
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Galaxy Watch

Why in the world would you take away the ability to back up our watches manually in the Wearable app? Make it make sense, I have to wait for what is now "PERIODICALLY" to back up my watch, how often is periodically? If you switch to store backups to Samsung Cloud, how does that work, when does that happen?

 
If anyone knows the answer please let me know!
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164 Replies
RoryBreaker
Cosmic Ray
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Galaxy Watch
It would help if anything during the process said so
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tc8510
Halo
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Galaxy Watch
I agree about the back up if it was like syncing with previous phones etc.

This time around, It transfers everything for you. Seamless and effortlessly!
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RoryBreaker
Cosmic Ray
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Galaxy Watch
Will give it a try, thank you
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tc8510
Halo
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Galaxy Watch
No problem any issues let me know I can attempt to walk you through it.
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Ellin
Red Giant
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Galaxy Watch
For several months I haven't been able to back up my watch, I get notices every week saying my watch hasn't been backed up for 7 days, I know it was somehow switched to smart things but when I go into that I see nothing about backing up my watch, any help would be greatly appreciated!
realaud
Honored Contributor
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Galaxy Watch
Unless they changed something with watch 5, The setting for backup is in the wear app under accounts and backup. The backups are automatic. Are you signed into your Samsung account?
Ellin
Red Giant
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Galaxy Watch
Yes, and I think it was changed several updates ago, it's no longer in the wearable app
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cwinkler
Comet
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Galaxy Watch

I believe what happened several updates ago is they removed the option to manually backup the watch. Now as stated by realaud, the updates are automatically done usually in the wee hours of the morning, by SmartSwitch. Make sure you have Save backup to Samsung account storage turned on. 

CWinkler
Galaxy S24 Ultra, Active4
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Ellin
Red Giant
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Galaxy Watch
I just checked and I do, but I always get a message that my watch hasn't been backed up in 7 days
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Ellin
Red Giant
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Galaxy Watch
When I sleep my watch is on but my phone is off, does my phone need to be on?
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