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01-09-2023 04:37 PM in
Galaxy WatchSolved! Go to Solution.
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01-13-2023 08:20 AM in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with not being able to update your Samsung watch faces and I would be happy to look into this further for you. First step I would recommend would be to uninstall the galaxy wearables app and plug-in, then re-install both. I would recommend first backing up the settings on your Galaxy watch 4 as the watch will be reset up uninstalling the apps. Give this link a try for steps to back up your watch: https://www.samsung.com/sg/support/mobile-devices/how-to-back-up-data-stored-on-samsung-galaxy-watch...
If you have tried those steps and are still experiencing these symptoms, I would recommend submitting an error report. Give this link a try for steps to submit an error report regarding your Galaxy watch 4: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...
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01-09-2023 05:12 PM in
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01-10-2023 10:06 AM in
Galaxy Watch- Mark as New
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01-13-2023 08:20 AM in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with not being able to update your Samsung watch faces and I would be happy to look into this further for you. First step I would recommend would be to uninstall the galaxy wearables app and plug-in, then re-install both. I would recommend first backing up the settings on your Galaxy watch 4 as the watch will be reset up uninstalling the apps. Give this link a try for steps to back up your watch: https://www.samsung.com/sg/support/mobile-devices/how-to-back-up-data-stored-on-samsung-galaxy-watch...
If you have tried those steps and are still experiencing these symptoms, I would recommend submitting an error report. Give this link a try for steps to submit an error report regarding your Galaxy watch 4: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...