Watch 6 No Watch Face Displayed

[Exxeter]

Last night, I put my watch on the charger.  The display indicated 27% .  This morning, I took it off the charger and while the phone app on my S23 FE indicated the watch was connected ind fully charged, no watch face appeared, either by moving my wrist, or tapping the screen.  The watch appears to be connected to my phone and recorded sleep and is recording steps which appear on the phone app.

I tried switching watch faces from the phone, but while the phone showed that I had, there was still nothing shown on the watch.

What might I try to correct the problem?

[Samsung_Moderator · Accepted solution]

Hello Exxeter, Welcome to the Community. We understand how disappointing it is for the watch to not display the watch face or any data.

Here is a link with some troubleshooting steps you can try: https://www.samsung.com/us/support/troubleshooting/TSG01003135/ Since the display is not showing, you will need to use the Wearables app to complete the steps.

If the display is still not showing, or you are unable to complete the steps, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html