Anyone else Receive their pre order without the selected watch strap? I picked the orange trail band and received only the free black one. Support has been no help. The response to resolve this issue was unprofessional. Any idea if they are going to restock at all?
For any difficulties relating to orders, such as missing bands, accessories, or inaccurate items, please contact the E-commerce team. You can reach them directly at 1-855-726-8721.
My orange band came in the watch box with the watch and a separate box for the black band.
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