Original topic:

Watch Ultra: selected strap not received

(Topic created: 4 hours ago)
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zfold4life
Asteroid
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Galaxy Watch

Anyone else Receive their pre order without the selected watch strap? I picked the orange trail band and received only the free black one. Support has been no help. The response to resolve this issue was unprofessional. Any idea if they are going to restock at all? 

4 Replies
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Galaxy Watch
Unfortunately you are not the only one having this issue i saw a lot of posts about the same topic
Robin621k
Honored Contributor
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Galaxy Watch
Keep calling !
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Mehrllin
Asteroid
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Galaxy Watch
Got the black one as well.
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GaryB82
Epic Samsung Care Ambassador
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Galaxy Watch
My orange band came in the watch box with the watch and a separate box for the black band.


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