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Original topic:

Watch stuck in recovery mode

(Topic created: 01-08-2024 10:10 AM)
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helpwatch
Constellation
Options
Galaxy Watch
 
image
 
Tturned on my watch and this came up,can some one help?

1 Solution


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Solution
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Galaxy Watch
That's very strange and might indicate software/firmware corruption. I recommend performing a factory reset and then restoring from a backup. If that doesn't work, you might need to have the watch evaluated at a Samsung authorized service center.

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4 Replies
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Galaxy Watch
This is the Recovery Mode of the watch. Were you able to successfully select "Reboot system now" by tapping the top (power) button?
helpwatch
Constellation
Options
Galaxy Watch
I did and it keeps coming back to the same screen
Solution
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Galaxy Watch
That's very strange and might indicate software/firmware corruption. I recommend performing a factory reset and then restoring from a backup. If that doesn't work, you might need to have the watch evaluated at a Samsung authorized service center.
Kai737
Cosmic Ray
Options
Galaxy Watch
Oof.